A World Of Softer Water Awaits You

Discover the Ultra Soft range of Domestic Water Softeners and find out how softened water can benefit you and your home…

A World Of Soft Water Awaits

Find out how softened water can benefit you and your home…

Goodbye Limescale, Hello Efficient Home

Lower Bills

Lower your energy bills by heating your home and not years of hard limescale build up.

Less Repairs

Improve the lifespan of water using appliances by feeding them with softened water.

No Limescale

Clear your appliances and pipework of years of pre-existing harmful limescale deposits.

Better Skin

Improve the health of your skin and hair, as well as reduce the effects of eczema.

Start Your Journey To Softer Water

Have you thought about a Water Softener but don’t know where to start? Don’t worry, we’re here to guide you through the process.

Start your journey today with a FREE water hardness test and receive a personalised report, that’s specific to you and your home.

Claim Your Free Water Hardness Test

Fill Out Survey

Start by filling out a short survey which tells us more about your home and where you plan on installing your Water Softener.

Send Sample

We'll send you a free test kit which includes a water sample test tube and free postage label.

Receive Report

Once we receive your sample we will analyse the results and provide a personalised report for your home.

Your Questions, Answered

How Will A Water Softener Save Me Money?

Homes in hard water areas accumulate up to 70kg of limescale per year. This amount of limescale is enough to significantly reduce your homes energy efficiency and can cause considerable damage to your costly appliances if left un-managed.

Save Money On Heating Bills And Repairs

Save up to £240 a year on rising energy bills and depreciation of home appliances like your boiler
Feeding your boiler with softened water helps to maintain 100% efficiency over 15 years
Just 9g of scale reduces your boiler efficiency by up to 5.6%

Does A Water Softener Clear Existing Limescale?

Once a water softener is installed it starts working immediately.

Over time, as soft water flows throughout the pipework in your home it will break down and remove existing limescale. Typically in just 4 weeks the scale will be gone from your kettle, in 4-6 months the scale will be gone from your hot water cylinder and in 2 years the scale will be gone from the rest of your homes pipework.

Will A Water Softener Improve My Skin?

When washing in hard water, the mineral residue left behind on your skin can lead to irritation, clog pores and leave you feeling dry and itchy.

Softened water is kinder to your skin as it contains less minerals, ensuring skin feels silky soft and is less prone to dryness and irritation. Studies from the University of Sheffield show that washing in softened water reduces the severity of Eczema and decreases the risk of symptoms developing in younger children.

With soft water you also get a foamier soap lather so you don’t need to use as much, which is kinder to your skin, your wallet and the environment!

Does A Water Softener Help With Cleaning?

A water softener tackles limescale at the source before it reaches your taps and appliances – say goodbye to limescale build up once and for all.

Because you’ll no longer experience limescale build up, you wont need to purchase expensive scale remover and your other cleaning products will go further as softened water creates a foamier lather with detergents. You’ll even get brilliant looking whites at washing temperatures as low as 30’C all whilst using less detergent.

Don’t believe us? Check the back of your washing powder packaging, you don’t need as much when you have soft water!

How Do I Know If I Live In A Hard Water Area?

The most obvious sign that you live in a hard water area is build-up of limescale in your kettle, on your taps and on your shower head.

You can also check out our Locations With Hard Water map to give you an idea of how hard the water is in your area. If you’re serious about buying a water softener and want to know your exact water hardness (which is used to program your water softener) you can send us a sample of your water and we will test it for FREE!

Click here to claim your Free Water Hardness Test and report

How Is A Water Softener Installed?

Your water softener needs to be installed in a suitable location after your stop-cock, with access to a drain and somewhere suitable for the overflow pipe. If you choose an electric water softener then it must of course have access to a power supply. You will need an installation kit to fit your water softener, make sure to choose the right size to suit your existing pipework.

Installing a water softener usually takes an experienced plumber 2-3 hours. All of our systems come with comprehensive installation guides and operating manuals.

What Do I Need To Know Before Installation?

Before you water softener is installed you will need to know:

The size of your existing pipework to make sure you have the right installation kit
Your water hardness (all of our installation kits come with a water hardness test)
Where the softener is being installed e.g. under your kitchen sink
Where the nearest drain is and where the overflow will go
Where the nearest power supply is (if required)

How Does A Water Softener Work?

Water softeners work using a process called ‘ion exchange’ to remove hardness forming molecules like calcium and magnesium from your water in exchange for sodium.

This happens inside the ‘resin bed’ of your water softener, when the resin bed becomes saturated a regeneration will occur. During regeneration, the valve controls the cleaning of the resin bed using a brine solution and then rinses it to remove excess sodium – once this has taken place your water softener is ready to keep providing you with soft water.