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About Us

Based in Kent

Born In To Hard Water

Based in Maidstone, Kent we know first-hand the challenges that hard water brings. That’s why we are passionate about helping home owners, small businesses, and large corporations find the perfect water treatment solution. Whether you’re looking to improve water quality, protect your appliances or enhance your overall water experience – our friendly and knowledgeable team is just a few clicks away.

Our mission

Making Water Simple

We believe choosing the right water softener shouldn’t be complicated. Our mission is to demystify water treatment by providing clear, expert advice and in-depth product information. Whether you’re completely new to the world of water treatment or well-versed in the benefits, we’re here to help you make informed decisions with confidence.

Extensive product range

Solutions That Work For You

Our comprehensive product range provides effective solutions to most water treatment issues, whether you’re on a mains or private supply. We understand that the world of water can be overwhelming at times, which is why we are always here to help with free product support and advice Monday to Friday through phone, email or live chat.

Our Product Range

A small snapshot of our vast product range

Water Softeners

A comprehensive range of high-quality water softeners designed to eliminate limescale and treat hard water at the point of entry.

Water Treatment

Our carefully selected range of water treatment solutions tackles a variety of issues, from bacteria and chlorine to pH correction.

Reverse Osmosis

A range of clever solutions designed to treat and purify water for drinking and critical processes such as laboratories.

Water Filters

Hundreds of top quality water filters expertly designed to target an extensive number of common contaminants such as chlorine.

Our Values

What our promises are to you

Friendly Customer Service

We pride ourselves on delivering friendly customer service from initial enquiry right through to after sales support.

Extensive Knowledge

Tap into our teams extensive product knowledge and benefit from free and impartial support with all things water.

Quality Products

With our product range you can rest assured that you get a top quality product every time you shop with us.

Professionalism

Holding years of expertise in the water treatment industry you can rest assured that we are the right people to help.

Why Customers Choose Us

        Posted on Google  
   
   Mario Arena 
 15 October 2026
 
 
 Trustindex verifies that the original source of the review is Google. Great help from the team at Ultra Soft Water Softeners. I didn't know which replacement cartridge to buy and was guided by Joshua. Shipment was super quick and all great.
  
 
     Posted on Google  
   
   Pete Cossar 
 7 October 2026
 
 
 Trustindex verifies that the original source of the review is Google. Very pleased with the service. There was an issue with the water softener I ordered initially, but then following communications made the replacement process quite pleasant. Happily recommend this company. Thanks to Becky for working with me. Great follow up support 😊😊😊
  
 
     Posted on Google  
   
   Michael Fey 
 2 October 2026
 
 
 Trustindex verifies that the original source of the review is Google. Very Pleased with the services from the Sales Team
  
 
     Posted on Google  
   
   Guy Brennan 
 26 September 2026
 
 
 Trustindex verifies that the original source of the review is Google. First time using this company and product and i wasnt dissappointed. Communication was easy and quick resulted in an easy order and now having fitted the filter i can say its a great product easy to install and appears good quality apart from the four mild steel bracket screws stainless would have been better considering the environment these are fitted. All in all, very pleased and would highly recommend .
  
 
     Posted on Google  
   
   Graham Quinn 
 25 September 2026
 
 
 Trustindex verifies that the original source of the review is Google. Easy to order and fast delivery
  
 
     Posted on Google  
   
   Steve Griggs 
 14 September 2026
 
 
 Trustindex verifies that the original source of the review is Google. Excellent local company and genuinely lovely people to deal with. Really helpful and knowledgeable, with great advice about my water softener and the correct salt to use. They even gave me some resin cleaner at no charge, which was a very kind gesture. Fantastic friendly service and I’ll definitely be returning for my salt in future. Highly recommended.